Hot Food & Oven Training

Developed two engaging training videos to support the rollout of a new oven system in stores, ensuring Store Leaders understood both the business benefits and operational best practices.

Video: 'It's Heating Up' the why behind the investment

• Explained the business benefits of the new oven, including food quality, hygiene and efficiency
• Featured real Store Leaders sharing first-hand experiences to make the message relatable

Video: 'Let's get cooking' oven training and best practice

• Instructional video filmed instore with manufacturer insights on usage, cleaning, food safety and cooking techniques
• Covered heating guides specific to 7-Eleven operations to ensure consistency

Key contributions:

• Storyboarding, filming and post production using Premiere Pro, InDesign, Canva
• Collaborated with SMEs to ensure content accuracy
• Housed on LMS Workday for easy access, with stores auto-enrolled for training and allowed for reporting of completions

These videos provided Store Leaders and Store Teams with the knowledge and confidence to maximise the quality and efficiency of the new ovens, aligning with 7-Eleven's commitment to food innovation and operational excellence.